Frequently Asked Questions
Answers to all your questions about mk77
Deposits, withdrawals, bonuses, BPL betting, and account security — everything explained in detail on one page.
Whether you are new to mk77 or an experienced player, this FAQ page is ready to give you direct answers to any question. Depositing with bKash or Nagad, withdrawal timelines, welcome bonus terms, BPL and international cricket betting, and the security of your account — every topic is explained in plain language across four separate sections. If you still cannot find an answer, our 24/7 support team is always available.
BPL & International Matches
Yes, Bangladesh Premier League (BPL) is one of the most popular betting events at mk77. Each match offers a range of markets including match winner, toss winner, top run scorer, and more. Beyond BPL, you can also bet on major international tournaments like the T20 World Cup and IPL.
The most widely used cricket markets at mk77 are: match winner (which team will win), over/under runs, top batter, top bowler, powerplay score, and toss winner. For example, in a Bangladesh vs India match you can bet not only on the winning team but also on how many runs will be scored before the first wicket.
An accumulator (or multi-bet) means combining two or more match outcomes on a single bet slip. You only win the full payout if every selection is correct. The odds of each selection are multiplied together, so the total odds are higher, but all selections must come through. If even one is wrong, the entire bet is lost.
If a match is incomplete due to rain or any other reason and is officially declared a no-result, the bet is generally considered void and the stake is returned to your account. For accumulator bets, the voided selection is removed and the remaining selections are recalculated at their combined odds.
Decimal odds represent the total return you get for every ৳1 staked, including your original stake. For example, odds of 2.50 mean that on a ৳100 bet you receive ৳250 back if you win, giving a profit of ৳150. The higher the odds, the greater the potential profit, but the lower the probability of winning.
How to Deposit
Log in to your mk77 account, then go to the "Deposit" option and select bKash. Send money to the designated number via bKash and submit the transaction ID. The minimum deposit amount is ৳100. Your account balance usually updates within a few minutes.
Yes, Nagad is also an approved deposit method at mk77. Select Nagad on the deposit page, send the money from Nagad to the provided number, then confirm the reference number and deposit amount. You can deposit from as little as ৳100 and there is no extra fee for depositing via Nagad.
mk77 currently accepts deposits through four mobile wallets: bKash, Nagad, Rocket, and Upay. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit amount is the same across all methods — ৳100.
First, wait a little while, as there can sometimes be a short delay due to network issues. If the balance still has not appeared after 15–20 minutes, contact mk77 via live chat or email at [email protected] with your transaction ID and a screenshot. The support team is available 24/7.
mk77 does not charge any separate service fee for deposits. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own charges for sending money. Those charges follow the respective wallet's own policies.
Withdrawals
At mk77, withdrawal requests generally take between 30 minutes and 3 hours to process. In most cases, the money reaches your wallet within that time according to Bangladesh Standard Time (BST, UTC+6). If there is a delay, you can notify support.
The minimum withdrawal limit at mk77 is ৳800. Withdrawal requests below this amount cannot be submitted. Please make sure your balance is at least ৳800 before placing a withdrawal request.
Yes, but you must meet the wagering requirements before withdrawing bonus winnings. The wagering requirement on mk77's welcome bonus is 25 times the bonus amount. For example, for a ৳1,500 bonus you would need to wager a total of ৳37,500 before withdrawing. Wagering is calculated on the bonus amount only, not on the deposit amount.
Yes, for security and fraud prevention mk77 only sends withdrawals to a mobile wallet whose registered name matches the name on your account. Sending to someone else's wallet is not possible. Please make sure your bKash, Nagad, Rocket, or Upay number is registered in your name.
Yes, mk77's withdrawal service is available seven days a week, 24 hours a day. You can submit requests at night or on Fridays and Saturdays, and processing is aimed to be completed within 30 minutes to 3 hours.
Account Security
A strong password should have at least 12 characters — a mix of uppercase and lowercase letters, numbers, and special characters (@, #, !). Do not use your name, date of birth, or phone number. Keep a unique password for mk77 — do not use the same password on any other site. Using a password manager makes this easier.
The easiest way to spot a fake site is to check your browser's address bar — mk77's official address is https://mk77.mom. Some fake sites slightly change the spelling (e.g. mk-77, mk77.net). If in doubt, type the address directly rather than clicking an unknown link or message. The real site has an SSL certificate (a padlock icon in the URL bar).
Yes. mk77 uses SSL (Secure Socket Layer) encryption, meaning your personal information and financial transactions travel through encrypted channels. A strict privacy policy is followed regarding sharing information with third parties. For more details, please see our privacy policy page.
Never. No mk77 representative will ever ask for your bKash PIN, Nagad PIN, or OTP. If anyone asks for a PIN or OTP in mk77's name, it is an attempt at fraud. If this happens, contact our support immediately and do not share any information.
If you think someone is accessing your account or you notice suspicious activity, change your password as quickly as possible. Then contact mk77 directly via live chat or at [email protected]. The support team will help secure your account temporarily.
Still have questions? Our support team is here to help
mk77's support team is available 7 days a week, 24 hours a day in both English and Bengali. You will get the fastest response through live chat.