mk77 Terms and Conditions

1.1 Nature of the Agreement

mk77 is an online gaming platform that provides entertainment services for players in Bangladesh. By registering on or continuing to use this platform, you agree to abide by all provisions of these Terms. If you do not agree with the Terms, please stop using the platform.

1.2 Language and Interpretation

These Terms are written in Bengali and the Bengali version is the final and authoritative one. In the event of any ambiguity, mk77's interpretation will apply. "Platform", "Site", or "Service" refers to all mk77 websites, mobile versions, and related services.

1.3 Validity of the Terms

These Terms may be updated at any time. Continuing to use the platform after any changes means you have accepted the revised Terms. For significant changes, mk77 will attempt to send a notification to your registered email address.

2.1 Age Requirement

You must be at least 21 years old to create an account and use the services on mk77. We may request a government-issued ID to verify your age if needed. Operating an account on behalf of a minor or depositing funds for a minor is strictly prohibited.

2.2 One Account Policy

Only one account per person is permitted. If a single person creates multiple accounts, those accounts will be cancelled and any remaining balance may be forfeited. Multiple members of the same household may use separate accounts, but if accessed from the same device, mk77's verification process will apply.

2.3 Accuracy of Information

All information provided at registration — including name, date of birth, mobile number, and email — must be truthful and accurate. mk77 reserves the right to cancel the account and forfeit all winnings if false information is provided.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. If you suspect unauthorized access to your account, notify our support team immediately. Transferring or lending your account to a third party is prohibited.

3.1 Approved Payment Methods

Only the following mobile financial services may be used to deposit and withdraw funds on mk77:

• bKash — bKash mobile wallet
• Nagad — Nagad mobile wallet
• Rocket — Dutch-Bangla Bank mobile wallet
• Upay — Upay mobile wallet

3.2 Deposit Terms

Each deposit must be a minimum of ৳100. Deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not accepted and such transactions may be cancelled.

3.3 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals must be made through the same payment method used for the deposit. Withdrawals are generally completed within 30 minutes to 3 hours. In some cases, verification procedures or technical issues may cause delays.

3.4 Verification and Security Checks

To prevent money laundering and fraud, mk77 may verify your identity before processing any withdrawal. mk77 reserves the right to hold a withdrawal until verification is complete. If a suspicious transaction is identified, the account may be temporarily blocked.

4.1 Welcome Bonus Terms

The mk77 welcome bonus applies to new members only — 150% bonus on the first deposit, up to ৳5,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. Depositing ৳8,000 adds the maximum bonus of ৳5,000, giving a total balance of ৳13,000.

4.2 Wagering Requirements

To make bonus funds withdrawable, you must wager 25 times the bonus amount. For example: receiving a ৳1,500 bonus means you must wager ৳1,500 × 25 = ৳37,500 before withdrawing bonus winnings. Wagering is calculated on the bonus amount only, not on the deposit amount.

4.3 Bonus Abuse

If an account is found to be operated with the intent to abuse bonuses — such as collecting bonuses through multiple accounts, coordinated betting, or irregular betting patterns — mk77 may cancel the bonus and close the associated account.

4.4 VIP Program

The mk77 VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

Levels are determined based on consistency of play and activity.

5.1 Fair Play Guarantee

All games offered on mk77 use established technology to ensure fair and unbiased outcomes. It is not possible to alter or influence game results. Games from reputable providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi are offered.

5.2 Technical Issues

If a network disconnection or server error occurs during gameplay, mk77 will review the logs for the relevant round and resolve the issue. If an incomplete round is cancelled due to a technical error, the wagered amount will be refunded. However, issues arising from the player's own internet connection are the player's responsibility.

5.3 Betting Limits

Each game has set minimum and maximum betting limits, which are displayed within the game. mk77 may conduct an investigation if an unusually large amount is wagered within a specific period.

5.4 Sports Betting Rules

Sports betting allows you to place bets on events across various sports including cricket, football, and kabaddi. Once a bet is placed and the event has started, or betting on a specific market has closed, the bet cannot be changed. For abandoned or cancelled events, the wagered amount will be refunded.

6.1 List of Prohibited Activities

• Creating an account using a fake or false identity
• Claiming bonuses or promotions through multiple accounts
• Playing games using software, bots, or automated tools
• Attempting to hack, phish, or breach the platform's security
• Using the platform for money laundering or concealing the source of illegal funds
• Participating in coordinated betting or match fixing with other players
• Intentionally exploiting system inconsistencies or bugs in the platform
• Attempting to harass, deceive, or harm other users

7.1 mk77's Commitment

mk77 is committed to responsible gaming. Our goal is to ensure entertainment — not to create financial pressure. We encourage players to build healthy gaming habits.

7.2 Self-Control Tools

Players can use various tools to manage their own gaming:

• Set Deposit Limits
• Temporary break (cooling-off period)
• Long-term self-exclusion

Contact the support team to access these features.

7.3 Age Verification

Only those aged 21 or above may use mk77. We conduct regular identity checks to protect minors. If you believe a minor has accessed the platform, please notify us immediately.

7.4 Support Resources

If you are experiencing gaming addiction or feel you are losing control, speak directly with the mk77 support team. Our team provides service 24/7 in both Bengali and English. Visit our Responsible Gaming page for more information.

8.1 Data Collection

mk77 collects information from users including name, mobile number, email, and payment-related details. This information is used to provide services, verify identity, and ensure security.

8.2 Data Protection

Your personal information is kept secure through SSL encryption technology. We do not sell or rent personal information to third parties. However, information may be shared with relevant authorities when required by law or for fraud investigations.

8.3 Cookies and Tracking

mk77 uses cookies to improve the website experience. By using the platform, you consent to the use of cookies. Visit our Privacy Policy page for more details.

9.1 mk77's Rights

mk77 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Serious violation of the Terms
• Suspicion of fraud or deception
• Identity verification failure
• Extended inactivity (twelve months or more)

9.2 Closed at User's Request

You can close your account at any time. To do so, contact the support team. Please settle all pending withdrawals before closing your account. Any valid balance will be returned.

9.3 Inactive Accounts

If there is no login or transaction for twelve consecutive months, the account will be marked as inactive. If an inactive account has a balance, mk77 will send a notification to the account's registered email.

10.1 Service Guarantee

mk77 strives to provide uninterrupted service, however temporary disruptions may occur due to maintenance, upgrades, or unforeseen technical issues. mk77 is not liable for any loss caused by such disruptions.

10.2 Limitation of Damages

mk77's liability shall in no case exceed the amount held in your account at the time of the relevant incident. mk77 is not liable for indirect, incidental, or consequential damages.

10.3 Third-Party Services

mk77 is not directly liable for issues with bKash, Nagad, Rocket, or Upay services, but will make every reasonable effort to assist in resolving problems. mk77's liability for technical issues caused by game providers (Pragmatic Play, JILI, Spribe, etc.) is limited.

11.1 Right to Modify Terms

mk77 reserves the right to change, amend, or update these terms at any time. For significant changes, a notice will be posted on the site and sent to the registered email. Continued use of the platform after any changes will be considered acceptance of the new terms.

11.2 Service Changes

mk77 may add, modify, or withdraw any game, bonus offer, or service category. Reasonable advance notice will be given prior to changes wherever possible.